Lab-grown diamonds are real diamonds, just like those found in the earth. They are man-made and created in a laboratory by replicating the natural process of a diamond’s formation. Lab-grown diamonds can be found in similar shapes as naturally mined diamonds, such as round, cushion, emerald, marquise and more, but they're a little bit easier on your wallet!
Natural diamonds grow through heat and pressure over millions of years. Lab-created diamonds are grown in a similar way but in a laboratory environment that takes several weeks instead of years. Since they are made of the same materials as natural diamonds, they exhibit the same characteristics and chemical properties.
Unfortunately, we currently only ship within the United States. However, if you are outside the U.S. and would like to place an order, you can have it shipped to someone within the U.S. who can then forward it to you internationally. We hope to offer international shipping soon!
Weekly cleaning of your jewelry is highly recommended to keep them sparkling for everyday wear. We recommend just using warm water and a soft toothbrush to get rid of any tiny particles that get trapped in hard to reach areas. When cleaning jewelry, it is important to avoid using a cleaner that is filled with harsh chemicals that can damage the metal.
We hope you love your Luvansh jewelry as much as we do, but if for some reason you are not completely satisfied with your purchase, certain items are eligible for a return or exchange within 30 days from the date of delivery. Before purchasing, please check the product page to confirm if the item is eligible for return. If you have any questions, feel free to call us at 1-800-251-8066 or email us at [email protected].
For the orders that are eligible for a return, your purchase must come back to us in its original condition, packaging and documentation (including certification, if certified). Please also include the return bill and return label with your order when preparing your package. Once we have received your return, our team of specialists will inspect it within 5 business days of receiving it and if approved, your refund will be issued within 5 days of approval via the method of payment used for the original purchase.
If for any reason your return shows signs of wear or has been engraved, altered, resized, or damaged in any way, we won’t be able to accept a return.
Checking the status of your return just takes a few moments! The first step is to look at your account and click “Orders”. You will then be able to track the status of your return through the Fedex tracking number. Once we have received your package, the status of your order will be changed from “processing” to “received”. If you are having any trouble checking the status of your order, please contact us and we would love to help you!
Here at Luvansh, we offer free return shipping on all domestic returns and exchanges. To start your return or exchange, please e-mail us at [email protected] or go to your past orders to receive your free return label.
If the return is outside of the United States, please note that there may be some additional shipping and customs clearance charges that can occur. We will not be responsible for any delays caused as a result of the customs process.
If you are unsure about your ring size, here is a neat trick that you can use to measure your ring size at home.
The most common way to measure your ring size is with thread or floss. Wrap the thread around your finger and mark the spot where it overlaps. Then, flatten the thread and measure how many millimeters or inches it is from the mark you made to the end of the thread using a ruler or measuring tape. You can now match your measurement with the corresponding standard ring sizes using an online ring size chart.
One of the most common questions we get asked is “Can you tell the difference between a lab-created diamond and a natural diamond?” and the answer is no! Lab- grown diamonds look completely identical to natural diamonds and even have the same brilliance and sparkle, but cost half the price! So if you’re looking for a beautiful diamond that is cost friendly, a lab-grown diamond is the way to go.
If you need to change or cancel an order, please email us at [email protected]. We will try to accommodate order changes as much as possible before shipping confirmation. Note that some products cannot be canceled or changed. Be sure to check the product details page before ordering to see if an item is final sale or eligible for 30-day returns/changes. Some changes may cause a shipping delay. If your order has already shipped, contact us to arrange a return once you receive the shipment. Please note that returns are only allowed for items that are not final sale and are within the return window period.
Luvansh is committed to providing the highest level of customer service and strive to respond to every customer inquiry within 24 hours! Our team is here for you 24/7 through our live chat feature. For any special requests, you can email us at [email protected] from 9-7pm EST and we will be more than happy to help.
If you have your eye on a piece of jewelry and would like to set up an appointment to talk to us in person, please click here to set up a time that works for you so we can help you with any special requests you may have.ss
If you're having any trouble placing an order, we're here to help you out! We know that it can sometimes be tricky online shopping, but we want to make the process as easy and stress-free as possible for you. That's why we offer a 24/7 live chat feature, so you can chat with one of our representatives and get any questions or concerns you have answered right away. Alternatively, you can always email us and we'll get back to you as soon as we can.
We offer a variety of payment options to make the checkout process as easy and convenient as possible for you. We accept payments through PayPal, which is a secure and trusted payment platform. PayPal accepts a range of credit cards, including Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Enroute, so you can choose the payment method that works best for you. With PayPal, you can shop with confidence knowing that your personal and financial information is always protected.