Updated [February 9, 2023]:
At Luvansh LLC (“Luvansh”, the “Company”, or “we”) we respect your privacy and are committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”).
This Privacy Policy explains what information we collect, why we collect this information, how we use the information we collect as well as your rights and choices regarding such information. Our Privacy Policy applies to our collection of your information on our website and mobile application (collectively, our “Site”) and when you interact with us in other ways, including but not limited to, by mail, email, phone, live chat, and SMS/MMS/text. (collectively, the “Service”).
By using our Service, you agree to our Terms and Conditions and to our collection, use, and disclosure practices and other activities described in this Privacy Policy. If you do not agree and consent, discontinue use of the Service.
We encourage you to periodically review this Privacy Policy to learn about our privacy practices. If you are a California or Nevada resident please see the “Additional Disclosures for California Residents,” and “Additional Disclosures for Nevada Residents”. If you have questions or concerns about our Privacy Policy, please contact us as set forth in the section entitled Contact Us.
We collect information you provide directly to us, including (but not limited to) when you create an account, update your profile, access our Site content, make a purchase, contact customer support, sign up for our text messaging program, or apply for a job. We may use Service Providers (defined below) to collect this information.
The information we collect includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. The following is a list of the categories of information we collect and have collected in the last 12 months:
Contact Information. We collect your first and last name, e-mail address, postal address, phone number (and mobile carrier, if you enroll in our text messaging program), and other similar contact data.
Login Credentials. We collect passwords and other information for authentication and account access.
Demographic Information. We collect demographic information including your age, birth month and/or day, gender, and country.
Profile Information. We collect your order history, promotional codes you have activated, products that interest you, favorites, wish lists, ring size, preferences, and other profile data.
Friend Information. When you e-mail a product to a friend or refer a friend through the Service, we request that you provide [the name and e-mail address of your friend. By using this functionality, you acknowledge and agree that you have your friends’ consent for us to use their contact information for this referral.
Correspondence and Communication. We collect the content of messages you send to us, such as your feedback and product reviews, messages sent through our text messaging program, questions and information you provide to customer support, information shared during a consultation, and comments or content that you may post on social media channels. We may also collect content such as photos,videos or other content that you submit to us or you post on social media. We also collect information contained in messages you ask us to send to your friends when you use our “Drop a Hint” feature.
Employment Data. We collect data as necessary to consider you for a job opening if you submit an application to us, including your employment history, resume, transcript, responses to questions listed on our job applications or other forms related to your application for employment, and references.
Additional Information. Any other information you may choose to submit to us.
When you visit our Site, we automatically collect information about your device and how it interacts with the Service. We may use third party service providers to collect this information. The categories of information we automatically collect and have collected in the last 12 months include:
Service Use Information. We collect information about the features you use, the pages you visit, the e-mails and advertisements you view, the deals you have activated, the products you purchase, the time of day you browse, your referring and exiting pages, and other similar information.
Device Information. We collect information about the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings, and other similar information.
IP Address and Device Identifiers. We collect your IP address and other device identifiers, including mobile advertising identifiers.
Luvansh collects data through the use of cookies, web logs, web beacons and other tracking technologies (“Tracking Technologies”), including:
Log Files. Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit. This helps us to better understand how you are engaging with our Site and our products.
Cookies. A cookie is a small file placed on the hard drive of your computer. We use cookies to analyze our web page flow, measure promotional effectiveness, manage your shopping cart, deliver you a more customized shopping experience, and measure the effectiveness of our advertising campaigns.
Luvansh uses cookies for various business and commercial purposes. We use the following cookies in connection with our Services:
Operational: These cookies are essential in order for you to use our Service, such as our shopping bag, as well as to access password protected areas, such as your personal account.
Analytics and Performance: These cookies collect information about how you use our Service. For instance, they may track the images you click on as you visit our Site and the amount of time you spend on particular pages of our Site, They help us to understand what is important to our customers and enable us to provide a more personalized experience.
Customization: These cookies allow us to gather information on how our Service is being used so that we can provide content that is relevant to you. If you sign up for our text messaging program, cookies may be used to customize your experience by sending you personalized text messages such as shopping cart reminders.
Targeting and Advertising: These cookies help us deliver advertisements that are more tailored to you and your interests, as well as limit the number of times you receive the same advertisement. We also use cookies to measure the effectiveness of our advertising campaigns.
Social Networking: These cookies allow users to share our pages and content to third-party social networking sites.
You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site.
Web Beacons. We use electronic images known as web beacons or pixels on the Service. When you access the Site, e-mail, video, or an advertisement that has a pixel, the pixel may permit us or another party to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may use pixels from third parties so we can you advertising both on and off the Service, understand its effectiveness, and provide you with additional functionality, such as the ability to connect our Service with your social media account.
Some information about your use of the Service and certain unaffiliated sites or services (described below) may be collected using Tracking Technologies across time and services and used by us and other parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Service and unaffiliated websites and services.sections entitled “Other Parties” and “Choices About How We Use and Disclose Your Information”.
For further information on Tracking Technologies and your rights and choices regarding them, see the
We may obtain information about you from other sources. To the extent we combine the information you provide us with information we have obtained from other sources, we will treat the combined information in accordance with this Privacy Policy. The following are the categories of other sources we collect information from:
Advertising and marketing partners.
Your friends if they give us your contact information.
We collect and use information about you for the business and commercial purposes described in this Privacy Policy. Our business purposes for collecting and using information, including in the last 12 months, include:
To present our Site and its content to you.
To provide you with information, products, or services you request from us.
To manage our Service, including your registration, account, and transactions.
To perform services requested by you, such as to process and fulfill your order, to respond to your comments, questions, and requests, and provide customer service.
To send appointment reminders and otherwise assist in confirming or scheduling interactions with us.
To assess and diagnose problems and include the functioning of our Services
To send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
To prevent or take action regarding illegal activities, including suspected fraud.
To monitor and analyze trends, usage, and activities.
To conduct surveys and/or research on our users' demographics, interests, behavior.
To improve our marketing and promotional efforts, Service content and product and service offerings.
To develop and send you direct marketing, including advertisements and communications about our Services including products, offers, promotions, and events, through different channels such as email and SMS/MMS text messaging, to the extent you have opted into such communications as may be required by law. Please see our Terms and Conditions for more information on our SMS/MMS text messaging programs.
Provide and serve advertising on our Service and unaffiliated Sites and services.
To comply with any applicable law, regulation, legal process or governmental request.
To fulfill any other business or commercial purposes disclosed to you at your direction or with your consent.
We may use aggregated information and information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law.
We share your information in accordance with the practices described in this Privacy Policy. The types of entities to whom we disclose and have disclosed information within the last 12 months include the following:
Service Providers. We share your information with agents, contractors, and other service providers as necessary for them to help us provide the Services (collectively “Service Providers”). Service Providers may include: our internet service provider, web hosting companies, companies that ship or fulfill product orders, data analysis firms, technology companies (including companies that provide technology to facilitate SMS/MMS text messaging, chat, advertising, scheduling, analytics and other Service enhancements), customer service providers, consulting or marketing firms/providers, accounting, bookkeeping or legal firms, financial services firms.
Feedback, Testimonials and User Provided Content. If you provide feedback or testimonials, respond to surveys or provide other content, such as photos or videos we may, in our sole discretion, use such content and share it with others.
Business Transfer. Your information may be disclosed to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Luvansh's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
Security, Compliance with Law, and Fraud Protection. We may disclose your information as we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We also may share your information in order to investigate, prevent or take action regarding illegal activities, including suspected fraud. We may also share your information to protect the rights, property, life, health, security and safety of us, the Service or any person or party.
Purpose Fulfillment. We may disclose your information to fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Site, we will transmit the contents of that email and your email address to the recipients.
Consent. We may share your information for any other business or commercial purposes disclosed to you and with your consent.
There may be hyperlinks on our Site to other sites or locations that are operated and controlled by third parties (“Third Party Sites”). These Third Party Sites may use their own cookies, web beacons and other technology to independently collect information about you. We make no representations regarding the policies or business practices of such Third Party Sites. Collection of your information by third parties is not governed by this Privacy Policy. Please consult the privacy policies of those third parties to determine how they collect and use their information.
We may allow you to connect our Service to another website or offer our Services through another party’s service (“Social Features”). If you use a Social Feature, both we and the applicable owner or operator of the Social Features may have access to and use information associated with that use. Some examples of Social Features include the following:
Liking and Sharing. Our Services may have embedded technologies that allow you to “like” or “share” content on social networks such as Instagram and Facebook. [If you choose to interact with social networks through our Service, we may collect any information you have authorized the social network to share with us (such as your user ID, billing information, public profile information, e-mail address, birthday, friends list, and other account and profile data).] [Likewise, if you choose to interact with other websites or services through our Service or visit our Service while logged into another party’s service, that other party may receive information about your activities on our Service and be able to associate that information with information the other party already has about you.]
Brand Pages. We may offer our content on social networks such as Instagram and Facebook. Any information you provide to us when you engage with our content is treated in accordance with this Privacy Policy. Also, if you publicly reference our Service on another website or service including social networks (e.g., by using a hashtag associated with Luvansh in a tweet or post), we may use your reference (and any content) on or in connection with our Service.
Our Service contains Tracking Technologies owned and operated by vendors and other parties. For example, we use Tracking Technologies from analytics providers, such as Google Analytics, to help us analyze your use of the Service, compile statistic reports on the Service’s activity, and provide us with other information relating to your activity and internet usage. We also work with third parties to provide serve advertisements on Site and/or on other websites. These other parties may use Tracking Technologies on our Service (including in e-mails and advertisements) and on other Sites and services to track your activities across time and services for purposes of associating the different devices you use, and delivering relevant ads and/or other content to you on our Service and other parties’ services or devices after you have left the Service (“Interest-based Advertising”).
We may serve ads on other websites and services, which are targeted to reach people who have visited our Service or that are also identified in one of more of our databases (“Matched Ads”). This is done by us uploading a customer list to another party or incorporating a pixel from another party into our own Service, and the other party matching common factors between our data and their data. For instance, we incorporate the Facebook pixel on our Service and may share your email address with Facebook as part of our use of Facebook Custom Audiences. As indicated above, vendors and other parties may act as our service providers, or in certain contexts, independently decide how to process your information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
For further information on Tracking Technologies and your rights and choices regarding them, please see the sections entitled “Information Collected Automatically” above and “Choices About How We Use and Disclose Your Information” below.
We do not knowingly collect personal information from children under the age of 13. If you are under 13 please do not use our Services, do not use or provide any information about yourself to us, or make any purchases from us. If you are a parent or guardian and believe we have collected such information, please Contact Us.
You may access, update, or remove certain account information that you have provided to us through the Service. If you would like to update or revise information in your account, you may do so through your account or by contacting us as set forth in the section entitled “Contact Us”. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Pixels. You may always decline our cookies if your browser permits. If you use multiple browsers on your device, you will need to instruct each browser separately.
Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Currently, we do not monitor or take action with respect to “Do Not Track” signals.
Please be aware that if you disable or remove Tracking Technologies some parts of the Service may not function correctly.
You can opt-out of your data being used by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.
Some of the other parties that collect information from or about you on the Service in order to provide more relevant advertising to you participate in the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. This program offers a centralized location where users can make choices about the use of their information for online behavioral advertising. To learn more about the DAA and your opt-out options please visit http://aboutads.info/choices. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) by visiting https://thenai.org/opt-out/ . Please note that if you opt-out of online behavioral advertising using any of these methods, the opt-out will only apply to the specific browser or device from which you opt-out. Further, opting-out only means that the selected members should no longer deliver Interest-based Advertising to you, but does not mean you will no longer receive any targeted content and/or ads from other ad networks.
We are not responsible for effectiveness of, or compliance with, any other parties’ opt-out options or programs or the accuracy of their statements regarding their programs.
To opt out of receiving e-mail promotions from Luvansh, please follow the unsubscribe instructions in our promotional e-mail correspondence or contact us as described in the Contact Us section of this Privacy Policy. If you wish to opt out of our text messaging, you may do so at any time by texting “STOP”, “END”, “CANCEL”, “UNSUBSCRIBE” or “QUIT”. Please note that opting out of promotional communications from Luvansh does not affect our non-promotional communications with you, including those related to your account, scheduling, orders placed with Luvansh, or our ongoing business relations
Luvansh is located in the United States. Your information may be stored and processed in the United States or any other country in which Luvansh or its partners, affiliates, service providers, subsidiaries or agents maintain facilities and by using our Services, you consent to any such transfer of information outside of your country. Data protection laws in the United States and other jurisdictions may be different from those of your country of residence. Your use of the Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the United States and other jurisdictions as set forth in this Privacy Policy.
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Site home page. When a revision is made, we will revise the "Effective Date" on this page and any changes will be effective immediately upon posting. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If we make material changes to how we treat our users’ personal information, we will notify you [through a notice on the Site home page/via email]. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Site and this privacy policy to check for any changes. Your continued use of our Service indicates your consent to the Privacy Policy then posted.
Shine the Light. If you are a customer in California, in addition to the rights set forth in the Privacy Policy, you have the right to request information from Luvansh regarding how we share certain categories of personal information with third parties and/or affiliates for their own direct marketing purposes. To receive this information, send us a request at the address set forth in the section entitled “Contact Us” above. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Luvansh may provide this information in a standardized format that is not specific to you and is not required to respond to requests made by means other than through the provided e-mail address or mail address.
Postings Under Age 18. Any California residents under the age of eighteen (18) who has registered to use the Service and posted content or information on the Service, can request that such information be removed from the Service by sending an e-mail to the e-mail address set forth in the Contact Us section of this Privacy Policy. Requests must state that the user personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view.
Nevada law (NRS 603A) Nevada provides its residents with (i) a limited right to opt-out of certain personal information sales; and (ii) to review and request changes to the personal information collected through our Site. If you are a resident of Nevada and you wish to exercise these rights, you may submit a request to this designated address: [email protected].
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: [ADDRESS]
